Plymouth Family Physicians

NO SHOW & CANCELLATION POLICY

CANCELLATION OF AN APPOINTMENT

If you are unable to keep a scheduled appointment, please respect for the medical needs of all our patients and call our office promptly.  This time will be given to someone who otherwise might have to wait weeks to be seen.   

If it is necessary to cancel your scheduled appointment, we request that you call as soon as possible.  Appointments are in great demand.  Your early cancellation will give another person the possibility to have access to timely medical care.

NO SHOW POLICY

A "no show" is someone who misses an appointment without canceling it 4 hours in advance.  No shows inconvenience everyone who needs access to medical care in a timely manner.

A failure to present at the time of a scheduled appointment is recorded in our appointment schedule as a "no show."  The first time there is a "no show," the patient will be contacted by phone to try and reschedule the appointment.  If there is a second "no show," within 1 year, a fee of $75.00 will be billed to the patient, not the insurance company and this fee is required to be paid prior to scheduling the patients next appointment.  Three "no shows," in 1 year, may result in the termination from our practice.

LATE CANCELLATIONS

Late cancellations (less than 4 hours prior to scheduled appointment) will be considered a "no show".

 
 
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